You can get information from IRCTC and Indian Railways very easily and quickly.
Following are customer care numbers and Emails provided to reach them directly regarding your queries.
Cancelled Trains, Fare Enquiry, PNR Status and other general Enquiry: 139 (Toll Free)
Follow these simple steps when you call 139.
Step 1: Dial 139
Step 2: Choose language (Press 1 for Hindi, 2 for English, 3 for Panjabi)
Step 3: Select an option
Press * to speak directly to customer care executive.
Press 1 for PNR Status
Press 2 for Arrival, Departure, Cancellation, Train Diversion status
Press 3 for Accommodation arability
Press 4 to Know About Fare Enquiry
Press 5 to book Ticket through UPI, Debit Card, Credit Card or by Cash Card delivery by courier or in your email
Press 6 to cancel reserved ticket
Press 7 for Wakeup call or initial alert
Press 8 for Wheel Chair Booking
Press 9 for ordering food menu
Customer care Numbers: 0755-6610661, 0755-4090600
General enquiry: 1800111139 (Toll free)
If you have booked your railway tickets through IRCTC,
For General information mail them your concern at firstname.lastname@example.org
For cancellation of your e-tickets mail them email@example.com
For more information, contact us at firstname.lastname@example.org