You can get information from IRCTC and Indian Railways very easily and quickly.

Following are customer care numbers and Emails provided to reach them directly regarding your queries.

Cancelled Trains, Fare Enquiry, PNR Status and other general Enquiry: 139 (Toll Free)

Follow these simple steps when you call 139.

Step 1: Dial 139

Step 2: Choose language (Press 1 for Hindi, 2 for English, 3 for Panjabi)

Step 3: Select an option

Press * to speak directly to customer care executive.

Press 1 for PNR Status

Press 2 for Arrival, Departure, Cancellation, Train Diversion status

Press 3 for Accommodation arability

Press 4 to Know About Fare Enquiry

Press 5 to book Ticket through UPI, Debit Card, Credit Card or by Cash Card delivery by courier or in your email

Press 6 to cancel reserved ticket

Press 7 for Wakeup call or initial alert

Press 8 for Wheel Chair Booking

Press 9 for ordering food menu

Customer care Numbers: 0755-6610661, 0755-4090600

General enquiry: 1800111139 (Toll free)

If you have booked your railway tickets through IRCTC,

For General information mail them your concern at

For cancellation of your e-tickets mail them

For more information, contact us at